Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right 

Refunds/Exchanges

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at jaliciousbutters@gmail.comwith details of the product and the defect. 

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.